Dear Customers, the following questions are frequently asked by our customers, we put them as following, if you still have any questions haven’t been answered following, you can call our 24 hours telephone NO. to get your quick answer.

1. What are your office hours?
You can reach us from 9:00 A. M. to 9:00 P. M. GTM+8, Monday to Friday, except weekends.
Phone: 0086-21-68112100
During our off time, you can call our 24hours tel. No.0086-18949599420

2. How soon can I get a price quote?
Once we know the Size, material, drive method we can provide you with one competitive price quote within 24 hours.

3. Can I get a sample?
Yes, the samples are free for you. But you need to offer one courier account NO. to afford the fee for samples shipping. The samples’ sending usually takes 3-5days.

4. How can my order produced by my brand?
Yes, you can. Pls offer your brand or LOGO design to us, then we could produce all goods with your brand or LOGO.

5. What’s your delivery time?
Except our legal holiday, it will take 1-2 weeks for us to finish all your orders’ production.

6. Is there a minimum order requirement?
Due to the high machine setup cost and shipping freight, our minimum order quantity is 5pcs

7. Do you have pneumatic actuator related accessories?
Yes, we have. We have accessories: pneumatic actuators, electric actuators, limit switches, solenoid valves, E/P positioner,etc.

8. Will you match competitors' prices?
If you find a lower price elsewhere for the exact same specification, we will meet or beat that price as long as it is a little higher than our cost price.

9. What are your terms of delivery?
We accept FOB, CIF etc. You can choose the one which is the most convenient or cost effective for you.

10. Where can I meet you by face to face?
A,Our international market is located in SHANGHAI, if you travel to Shanghai, you can visit our office at any time, we could pick you up from your location in Shanghai.
B,Our factory is 2.5hours far away from Shanghai, welcome to visit our factory before you cooperate with us.
C,We will attend China Spring Canton Fair and China Autumn Canton Fair every year, welcome to visit our booth at that time.